Last updated: 27 August 2026
Airport Taxis Melbourne (“we”, “us”, “our”) operates the website airporttaxismelbourne.com.au and provides taxi and transfer services in and around Melbourne, Victoria. This policy explains what personal information we collect, how we use it, and the choices you have.
Who we are
Airport Taxis Melbourne, ABN 51187943058, 499 Harvest Home Rd, Epping VIC 3076. You can contact us by phone on 0426891744 or by email at airporttaxismelbourne.com@gmail.com.
Information we collect
When you make a booking or contact us through our website, we may collect:
- Your name, phone number and email address
- Pickup and drop-off addresses, and travel date/time
- Any details you choose to add in a booking or contact form (e.g. luggage, passenger numbers, special requests)
- Standard technical information collected automatically by our website (such as pages visited and browser type) through analytics and advertising tools
How we use your information
We use the information you provide to:
- Arrange, confirm and provide the taxi or transfer service you have booked
- Contact you about your booking (for example, driver details or timing changes)
- Respond to enquiries sent through our contact or booking forms
- Improve our website and services, and measure the performance of our advertising
We do not sell your personal information to third parties.
Booking and contact forms
Our booking and contact forms are powered by Elementor Pro Forms. Submitted details are stored securely on our website and/or emailed to us using WP Mail SMTP, so that we can process your request.
Cookies and analytics
Like most websites, we use cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use our site and to measure the effectiveness of our advertising. These tools may collect information such as your IP address and browsing behaviour on our site. You can control or disable cookies through your browser settings; note that some parts of the site may not work as intended if you do.
Embedded content and third-party services
Our Contact page includes an embedded Google Map. Google may collect data when you interact with embedded content in the same way as if you had visited Google’s own services directly.
How long we keep your information
We keep booking and enquiry information for as long as needed to provide our services, meet our accounting and legal obligations, and resolve any disputes. You can ask us to delete information we no longer need to keep.
Your rights
You can ask us at any time to access, correct, or delete the personal information we hold about you, by emailing airporttaxismelbourne.com@gmail.com. We will respond to reasonable requests as quickly as we can.
Changes to this policy
We may update this privacy policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.
Contact us
If you have any questions about this privacy policy or how we handle your information, please contact us by phone on 0426891744 or by email at airporttaxismelbourne.com@gmail.com.
