NDIS Taxi Service Melbourne

NDIS Taxi Service Melbourne — Accessible, Reliable Transport

Our NDIS taxi service Melbourne participants use is built around dependable, door-to-door transport for appointments, therapy sessions, community activities and everyday trips, with drivers who understand the importance of punctuality and a comfortable, unhurried pickup.

Transport That Fits NDIS Plans

Transport funding under the NDIS can be used to support participants getting to work, education, medical appointments, and community and social activities, depending on what is included in an individual’s plan. Full detail on how transport funding works is available on the official NDIS transport funding page. We recommend participants confirm their own plan’s transport budget and any requirements with their plan manager before booking.

What to Expect From Our NDIS Trips

• Door-to-door pickup and drop-off — at home, appointments, or community venues.
• Punctual, consistent drivers — important for therapy and medical appointment schedules.
• Clear, upfront fares — following the regulated Victorian taxi fare structure, with invoices available for plan management.
• Flexible booking — one-off trips or recurring regular bookings for ongoing appointments.

Booking an NDIS Trip

Book through our online booking form or by phone, letting us know your pickup and destination, timing, and any assistance you may need getting in or out of the vehicle. For appointments that need to be locked in ahead of time, our pre-book service guarantees your slot in advance.

Recurring and Regular Trips

Many NDIS participants need the same trip on a regular basis — a weekly therapy session or a recurring day program, for example. Let us know your regular schedule and we will work with you to keep bookings consistent, ideally with the same familiar driver where possible.

Working With Plan Managers and Support Coordinators

We are happy to liaise directly with a participant’s plan manager or support coordinator to confirm invoicing requirements, regular trip schedules, or any specific needs for a booking, making the process simpler for participants and their families. Our NDIS taxi service Melbourne participants use most often supports appointments across the metro area — medical specialists, allied health, day programs and community activities — with the same punctual, accredited drivers used across our other services. For participants who need certainty around an important appointment, our pre-book service allows the trip to be locked in well ahead of the appointment date.

Frequently Asked Questions About Our NDIS Taxi Service

Can I use my NDIS plan to pay for taxi trips?

Transport funding depends on what is included in your individual NDIS plan. Check the official NDIS transport funding guidance or speak with your plan manager to confirm what your plan covers.

Do you provide invoices suitable for plan-managed or self-managed funding?

Yes, we can provide trip invoices — let us know your invoicing requirements when booking.

Can I book regular, recurring trips for ongoing appointments?

Yes, recurring bookings can be arranged for weekly or regular appointments — contact our team to set up a consistent schedule.

Do drivers assist passengers getting in and out of the vehicle?

Drivers can provide reasonable assistance — let us know your specific needs when booking so we can prepare accordingly.

How far in advance should I book an NDIS trip?

For recurring appointments, set up the schedule ahead of time. For one-off trips, we recommend booking as early as practical, and using our pre-book service for guaranteed timing.

What areas do you cover for NDIS transport?

We cover Melbourne CBD and a wide range of surrounding suburbs — see our areas page for full coverage details.

Reliable, predictable transport can make a real difference to how manageable a week of appointments feels. Book your NDIS taxi trip or view our full range of services.